Cancellation by you
To cancel, write to info@aaamc.in from the contact details used at registration, quoting your booking code. The date we receive your email is the date of cancellation.
- More than 30 days before the event: refund of the amount paid, less payment gateway charges and an administration fee.
- 15 to 30 days before the event: partial refund at the organiser's discretion, as committed costs allow.
- Less than 15 days before the event: no refund, as venue, catering and room commitments are already fixed.
- Non-attendance without notice: no refund.
Transferring your seat
A seat may be transferred to another eligible attendee at no charge if you tell us at least 7 days before the event and we can verify the new attendee's details. Transfers requested later depend on venue and catering confirmations.
Packages that include stay
Where your package includes accommodation, hotel cancellation terms apply in addition to this policy. Room nights already confirmed with the venue may be non-refundable regardless of when you cancel.
Cancellation or postponement by us
- If we cancel an event outright, you may choose a full refund of the amount paid, or a credit towards the rescheduled or next AAA event.
- If we postpone an event, your registration moves to the new date automatically. If the new date does not suit you, tell us within 7 days of the announcement and we will refund the amount paid.
- Where an event cannot be held due to circumstances beyond our reasonable control, we will refund what we are able to recover from the venue and vendors after committed costs.
How refunds are paid
Approved refunds are made to the original payment method through our payment gateway. Refunds are normally initiated within 7 working days of approval, and the time to reach your account depends on your bank or card issuer — usually 5 to 10 working days after that. Payment gateway charges on the original transaction are not refundable.
Duplicate or failed payments
If you were charged twice, or money was debited but your registration did not confirm, write to us with the payment reference. Verified duplicate or failed-transaction amounts are refunded in full.
Contact
AAA Management & Consultancy, Amritsar, Punjab, India · info@aaamc.in